Terms and conditions
Welcome to Party Premium. By using our services and booking our VIP lounges, you agree to the following terms and conditions. Please read them carefully.
1. General
1.1. Ownership of the Website: This website is operated under the Party Premium domain. The terms “we”, “us”, “us” and “our” on this website refer to Party Premium as the operating entity. By accessing and using this website, you agree to all terms, conditions, policies and notices stated herein.
1.2. Modification of Terms: We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes on our website. It is your responsibility to check this page periodically to be aware of any changes.
2. Booking
2.1. Booking Process: Bookings must be made by telephone or in person. When making a reservation, it is necessary to provide truthful and complete personal information. At this time, a deposit is not required to confirm reservations made by these means.
Booking Confirmation: Bookings made by telephone or in person do not include an email confirmation. We recommend that you make a note of your booking details during the call or visit to avoid misunderstandings. For bookings made through our website, you will receive an email with full details of your booking. It is essential that you check this information carefully and inform us of any errors as soon as possible.
2.2. Deposit: At present, no deposit is required for bookings made by telephone or in person. When future changes to the booking process are implemented, the need for a deposit to confirm a lounge reservation will be specified. The amount of the deposit will be indicated during the relevant booking process.
3. Payments and Cancellations
3.1. Payment Policy: At this time, no advance payment is required to confirm bookings made by telephone or in person. The full balance of the booking must be paid in full before the start of the event. Details of available payment methods will be communicated during the booking process.
3.2. Cancellation Policy: As no deposit is required for bookings made by telephone or in person, no cancellation fees apply. However, we ask that you inform us of any cancellations as far in advance as possible to allow availability of the room to other clients. We appreciate your understanding and cooperation.
4. Use of Rooms
4.1. Hours of Use: Rooms are available for use during the hours specified in the reservation. Any extension of the schedule must be previously agreed upon and may be subject to additional charges.
4.2. Liability: The client is responsible for any damage caused to the facilities, equipment or furnishings during the use of the room. Additional charges will apply for any necessary repair or replacement.
4.3. Conduct: All guests are expected to maintain appropriate behavior during the use of the rooms. Party Premium reserves the right to terminate any event it deems inappropriate or dangerous without refund.
5. Privacy
5.1. Data Protection: Party Premium is committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy, available on our website.
6. Limitation of Liability
6.1. Exclusion of Warranties: Party Premium does not warrant that the use of our services will be uninterrupted, timely, secure or error free.
6.2. Damages: To the maximum extent permitted by law, Party Premium will not be liable for any indirect, incidental, punitive or consequential damages arising from the use of our services.
7. Applicable Legislation
7.1. Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any dispute arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Madrid.
8. Contact
8.1. Contact Information: If you have any questions about these Terms and Conditions, please contact us at info@partypremium.es.